Product Safety and Materials

TWS Training products, including TWS Performance Bands, TWS Compression Floss, and TWS Glute Bands, are made from high-quality, durable latex materials designed for safe use in mobility and strength training. The key mechanical properties of these materials are their resistance to wear and ability to withstand repeated use. For optimal performance and longevity, follow all care and handling instructions provided with the products.

Product Liability

By using TWS Training products, you (the "User" or "Buyer") agree to assume all risks associated with their use. TWS Training Inc., its employees, officers, directors, and agents, shall not be liable for any injuries or damages resulting from the use of our products. Always consult your doctor before beginning any exercise or therapy program and follow all provided instructions to reduce the risk of injury.

WARNING: These products are NOT medical devices.

IMPORTANT: Read and follow all warnings and instructions before using these products to reduce the risk of injury.

Serious or fatal injury can occur. Exercise and mobility programs of any kind present inherent dangers to the participant. Consult your doctor before beginning any exercise or mobility program. All TWS Training equipment and digital content are intended for adult use only as demonstrated or described. Anyone under the age of 18 should have constant adult supervision.

  • Always use proper techniques and common sense when exercising or doing mobility.
  • Before each use, inspect your equipment thoroughly for any signs of damage, defect, or wear.
  • If any issues are found, discontinue use immediately and contact TWS Training for assistance.
  • TWS Training products are not intended for commercial use.

Disclaimer of Training Content

The information provided by TWS Training, including all digital content and training materials, is for educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or another qualified health provider with any questions you may have regarding a medical condition.

Limitation of Liability

To the maximum extent permitted by applicable law, TWS Training Inc. shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your use of our website, products, or services. This includes, but is not limited to, personal injury, loss of data, loss of profits, or other damages resulting from your use of the site, app, or products, whether based on warranty, contract, tort (including negligence), or any other legal theory.


You agree to indemnify, defend, and hold harmless TWS Training Inc., its officers, directors, employees, and agents, from and against any and all claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising out of or related to your use of our website, products, or services, your violation of these terms, or your infringement of any third-party rights.

Governing Law and Dispute Resolution

These terms are governed by the laws of the Province of Quebec, Canada. Any disputes arising out of or related to these terms or the use of TWS Training products will be resolved through mediation administered by the ADR Institute of Canada, Inc. If unresolved within 30 days, disputes will be determined by arbitration in Montreal, Quebec before a single arbitrator. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.

Customer Support

For support services, including questions and concerns, contact us at:

  • Email:
  • Phone: 438-795-5440

We aim to respond to all inquiries within 48 hours.

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